In the event of a stuck vehicle or breakdown in or around Sapporo, Kutchan Town, or Niseko,
We will respond quickly and courteously with our on-site rescue service.
*Please note that we may not be able to respond depending on the condition of the vehicle or the extent of the breakdown or damage.
In order to provide services rooted in the local community, our service areas are as follows:
### Sapporo and surrounding areas
- All areas of Sapporo - Ishikari City - Tobetsu Town - Shinshinotsu Village - Ebetsu City - Iwamizawa City - Otaru City Zenibako
### Kutchan/Niseko area
- Kutchan Town - Niseko Town - Rankoshi Town - Kyogoku Town - Makkari Village - Rusutsu Village - Kimobetsu Town - Akaigawa Village - Kyowa Town - Toyako Town - Toyoura Town
*For other areas please contact us.
### Basic initial response fee
- **Sapporo area:** 18,000 yen (within 5 km from our office, 1,500 yen per km thereafter)
- On-site work fee: 2,000 yen per person for 30 minutes
- *We are not liable for any damage or property loss caused by on-site work.
- **Niseko area:** 28,000 yen (within 5 km from our office, 3,000 yen per km thereafter)
- On-site work fee: 7,500 yen per person for 30 minutes
- *We are not liable for any damage or property loss caused by on-site work.
### Response to running out of gas Our staff, who are qualified to handle hazardous materials, will respond.
### If on-site repair work is required, parts used in the repair and any short parts will be charged separately from the labor cost.
*When on-site repairs are performed, they will be temporary repairs rather than complete repairs.
Please have the repairs done at a separate repair facility.
In addition, we will not be held liable for any damage, accidents, or losses that occur during our work.
*Our rescue service only involves on-site work such as repairing stuck vehicles, breaking down vehicles, or resolving flat tires.
Please note that we do not provide towing or moving services using loaders.
*Only staff will be allowed to ride in our work vehicles.
Please note that passengers will not be allowed to ride with us regardless of the reason.